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A complete Unified Communications solution with advanced functionality, 3CX offers a simple, flexible and cost-effective alternative to traditional phone systems. However, despite the vast advantages of the software, many businesses struggle to manage the multiple relationships required to maintain 3CX (e.g. SIP Trunking, 3CX server hosting, Linux/Windows OS management and hardware distribution vendors). Without a cohesive process or dedicated resource to actively manage each relationship and the interdependencies between them, problems become harder to resolve leaving systems vulnerable to increased downtime.
Telin removes this burden by wrapping it all under one SLA for customers. Offering 99.9999% uptime, we’ll help you give customers peace of mind in knowing their systems will stay up and running, even when issues arise.
Our seasoned team of experts works exclusively in 3CX, and we are intimately familiar with the various nuances associated with a 3CX deployment.
More specifically, we offer:
We’ll work on the back end to bridge the gap between your customer and 3CX to manage any issue that may arise and ensure they get the most out of their PBX.