What Is One Console?
Author: James Loder
We all know Benjamin Franklin’s famous quote, “Time is money.” The question, though, is how can we use this knowledge to prosper running a business? Time management is a task that is constantly changing and can seem at times to
Identifying the Need for Redundancy: What are We Protecting Against?
Author: James Loder
Today, business is transacted on such a scale that a single second of downtime in a business network can mean millions in lost revenue. As such, an emergence of solutions has recently hit the market aimed at providing redundancy in
Adaptability = Survivability
Author: James Loder
From the global pandemic that rocked the world to the emergence of the eerily named murder hornets, and everything in between, 2020 has been marked by calamity and devastation—a fact that is likely disputed by no one. What many people
Training: Effective or Inconsequential?
Author: James Loder
“You are only as good as your tools.” That’s what they say—but is there any truth to it? My answer is a resounding “yes!”—particularly as it pertains to VoIP telephony and UCaaS. As telecommunications experts, we often forget that our clients
3CX Spotlight on Telin’s Solution Provider Journey:
Author: James Loder
Want to know how a titanium solutions provider built their highly profitable SaaS portfolio? Of course, you do! If you’re new to the partner program, or aspiring to grow your existing 3CX business, you’ve probably wondered what it takes to rule the
Telin Channel Partner, Snom, Awarded “Best VoIP Device”
Author: James Loder
Telin is pleased to announce that our partner, Snom, has been awarded the ‘Best VoIP Device’ at the annual Internet Telephony Services Providers Association (ITSPA) awards for the D735 IP desk phone. Snom was awarded for exhibiting the innovation and
Toll Fraud and Security: Why PBXs Get Hacked
Author: James Loder
Has this ever happened to you? You log into your PBX one morning to find failed login attempts from all corners of the world. If not, you’re among the lucky, as, sadly, this is a common occurrence. In this situation, you’re looking at
VoIP is Taking Over the Market Share and Here’s Why
Author: James Loder
Why is VoIP taking over the market share? The answer can be found in its three core benefits: cost, reliability and portability. From a cost perspective, plain old telephone systems (POTS) rely on physical data transmission via copper wires and supporting equipment (transistors, transformers,